What people have said about Ski Basics

At Ski Basics we love to hear what people have thought about their holiday with us.

We believe that listening to our clients and integrating their feedback is key to our success and sustaining our impeccably high standard of service. If you would like to offer your feedback, please contact us.

Below is just a selection of our most recent testimonials.

Antonia and Hannah were fabulous. Looked after us so well. James v helpful. All staff v friendly. Thank you team Ski Basics. Would definitely recommend you to others.

Mark Wallace - April, 2022

I think this year was my 15th year holidaying with Ski Basics. Every year has been great but this year was outstanding. My husband and I hosted a group of friends in a house party to start the celebrations for my husbands 70th year. Twelve adults, mostly OAP's, can be demanding but the chalet team had it all under control and we couldn't have been looked after better by Greta, Bill and Ugne. Nothing was too much trouble, they were always helpful, engaging and great fun. Bill's skills in the kitchen were tested with one of our groups multiple dietary requirements but it didn't phase him at all and all the food produced was excellent, one of the highlights of the holiday. This holiday with you exceeded my expectations and, after so many great holidays with Ski Basics they were pretty high!

Katie Munnoch - March, 2022

All staff were lovely and helpful, from booking and then throughout the stay Amelia our host was a little star and looked after us so well. She was polite, professional and lovely throughout. Five stars from all of us from Newcastle.

Vanessa Laing - March, 2022

We had a fantastic week in Brenettes with excellent service and company from Michelle and Mathew - just like all “the Ski Basics years” before. Best regards, Peter.

Peter Rosalund Friis - March, 2022

We have just spent the most fabulous week in Chalet Victoire. Miri and Zac worked tirelessly to make sure all our needs were met. They are fabulous ambassadors for Ski Basics, always ready to help but very discreet. They both exceeded our expectations of a chalet holiday, providing exemplary service, with lots of fun thrown in! We have had a great week, amazing food and great hosting. All in all we couldn’t have had a better time. Many, many thanks to them both.

Katie Boitouit - March, 2022

Chalet hosts were outstanding - really welcoming, excellent food, service & everything. Contributed to a really memorable holiday - thank you.

Martyn Jones - March, 2022

One of the best week’s holiday’s we’ve had. A really huge thank you to James, Bill, Gretta, Sandra, Finton, Dionne - all of whom were excellent in every way. Bill’s cooking was outstanding and all levels of service (and general friendly manner) was first class. James in particular went out of his way to make sure that everything and everyone were right on their game. Really outstanding level of service and high standards. Thank you. Collectively we all thought this was one of the best experiences we’ve ever had, so can’t ask for more than that. We will be recommending the chalet, the team, and Ski Basics in general to all friends and family. Congratulations you guys – outstanding!

Paul Clarke - February, 2022

Miri and Zack were both very nice and friendly and helpful with both information and around the chalet in general. The meals and especially the afternoon cakes etc. were great consistently! Thanks for an amazing week!!

Natalie Beatton - February, 2022

Chalet host was excellent and learning on the job, congratulations and well done. The help with the chalet host was good. The minibus team were excellent and went above and beyond, a pleasure to have them look after us. The manager as ever was excellent aware of what was going on but not pushing the rest of the team, managed them very well. Thank you all for an excellent week. Should also thank the owners and back room staff for their support and ensuring the trip actually went ahead, a near thing.

John Hughes - January, 2022

Another unbelievable week in Meribel with the Ski Basics. We’ve used them for 5 or 6 years now and they just can’t be beaten on service or price. We’ve looked elsewhere but as Sinead once said, “Nothing compares to you.”

Richard Henry - March, 2019

The most delicious chalet food; lovely, fun, hard-working staff; a generous sized bedroom with lovely pristine bathroom in a great location and the best snow ever. Thank you everyone.

Caroline Thomas - January, 2019

3rd year with ski basics and never disappoints. Always lovely chalets and excellent food and service.

Tom Oxley - March, 2019

I thought the team was lovely and would do anything to help, looking forward to next year. Thanks again.

Lisa Young - January, 2019

Josh and Camila have been absolutely amazing in helping us with everything during our stay. I have high expectation after meeting George and Sophie last year and Josh and Camila have definitely met that expectation if not exceed it! They provided us with a lot of flexibility which is the key aspect I value the most during holiday. Everything else including food, services and hospitality are top notch too. Sophie has again done an excellent job, this year as Manager. Another year of happy skiing and relaxing with Ski Basics. Thank you very much!

John Yip - March, 2019

Definitely far exceeded my expectations from the booking experience through to the resort staff and the chalet comfort I cannot find a single fault worth talking about and would highly recommend to anyone 5 star service.

Mark Thompson - March 11, 2018

This was my first time having a fully catered chalet. It was a truly special experience I'll never forget. Once again Bella really made our holiday a stand out. Best holiday I've ever been on. See you again soon.

Peter Meharry - March 4, 2018

Communication from start to finish was fantastic. Everyone we dealt with was friendly and helpful with a good knowledge of the area. Thank you also for the amazing birthday cake and anniversary gifts. We can't wait to come again one day!

Charlotte Sherriff - February 18, 2018

We love. love, love our ski trip and since using Ski Basics, it's gotten even more enjoyable. Would highly recommend you to anyone considering a catered ski holiday.

Helen Scarisbrick - March 4, 2018

Our hosts were amazing. Friendly, knowledgeable about the area and made us feel so welcome. The food was the best food I have ever had on a catered holiday and the presentation of the meals and cake was outstanding everyday. I can not speak highly enough of our chalet host they were fantastic. Nothing was too much effort and it was nice to see a smiling face every night to share our skiing adventures with.

Jessica Green - March 4, 2018

Ski Basics never disappoints. The whole experience from the minute you place a chalet on hold through to arriving in resort is simple and seamless with fantastic friendly back office support. And when you arrive in resort the Ski Basics team goes above and beyond to ensure everyone has an amazing holiday - from the comfort of the chalet, fabulous food and wine, and amazing staff. Thanks for another great holiday. I think this was our seventh consecutive year with Ski Basics and we've just booked for 2019.

Liz Harris - February 11, 2018

Really great holiday and Ski Basics made everything so easy. Easily the best ski/chalet company we have used. Most chalets already booked up for next year so please please get some more so we can use you again next season!

Sabina Bennett - April 1, 2017

Amazing holiday - very well organised and extremely helpful. The chalet was beautiful and in the best location. We thoroughly enjoyed our time in Meribel.

Kathryn Tesch - March 18, 2017

Another fabulous holiday you've really spoiled us and we had the most amazing time. Sam, Scott and Sara are brilliant at what they do and are a real asset to your business! We would love to see them all next year. Thank you for another fab holiday!

Natasha Douglas - March 18, 2017

This was my 13th ski trip and I can safely say that this was the best one I've been on, thanks to all the team for a week to remember.

Alex Moffatt - March 11, 2017

Thank you for another wonderful Ski Basics experience. This was my 3rd time and have already booked a 4th. Great work team!

Sam Keenes - March 11, 2017

Before we came out for my second Ski Basics trip, I had already been in touch with them and have booked for next year. Trying our 3rd chalet. My aim is to stay in every Ski Basics chalet in Meribel! I have never been disappointed with Ski Basics and all members of my group have been extremely happy with their holiday.

Kirsty Keenes - March 11, 2017

The level of service provided by Ski Basics from the booking process to the holiday itself has been second to none; the ease and friendliness of the service and attention to detail made our time in Meribel a really great experience. Thank you.

Philip Darkin - January 21, 2017

I cannot speak highly enough of the holiday and service provided by ski basics. The name really undersells the products and service that you get. I would definitely book ski basics again in the future. Price, chalet and hosts are great and has left me with a serious case of holiday blues!

Susan Bell - January 9, 2016

Brilliant from start to finish. I will be recommending Ski Basics without doubt.

Edward Abbott - March 5, 2016

The best ski trip I have ever been on!

Tessa Maxwell - January 9, 2016

Website is so easy to use, the pictures of the Chalets are accurate and our Chalet hosts were the best I have ever had, could not say enough about how great they were. Would definitely use Ski Basics again and would recommend your company to anyone.

Rema Bullen - February 27, 2016

Absolutely loved it and would definitely return to Meribel and stay with Ski Basics. Many thanks for a superb holiday!

Hannah Innes - January 2, 2016

Basic is in the name but certainly not by nature. It felt, first class from start to finish. What a great operation staffed by very competent and friendly people.

Martin Coyle - February 27, 2016

I can not speak highly enough of the holiday and service provided by ski basics. The name really undersells the products and service that you get. I would definitely book ski basics again in the future. price, chalet and hosts are great and has left me with a serious case of holiday blues!

Susan Bell - January 9, 2016

What encourages me about Ski Basics is that they are always keen to find anyway they can improve the holiday. Whether that is efficiently sorting out lifts in the morning, advice on what to do whilst there or finding more convenient ways to book ski's and transfers. I really enjoyed the holiday. The staff were amazing, the food was unreal, the weather and skiing conditions were absolutely perfect (cheers for sorting that out).

Peter Nichols - March 5, 2016

Ski basics service is excellent but beyond that everyone goes that extra mile, in every aspect, to make sure we can all relax and have that holiday we very much needed.

Colin Woodley - April 2, 2016

As ever, we have once again really enjoyed our holiday. People ask us why we always go back to the same place and the same company. But you make it difficult to go elsewhere.

Patricia McKellar - December 12, 2015

We have used Ski Basics for the last 12 years and every single time we have been so very highly impressed with the Company, the staff, the chalets and the service. We have no reason to ever come to Meribel and not consider Ski Basics as our very first choice. The chalets get better and better every year! The staff are always so welcoming, friendly, happy and efficient. The quality of the food is always outstanding, and you never ever go hungry and that is even with teenage boys in tow!

Jackie Burn - December 9, 2015

Katie and Charlie were AMAZING chalet hosts and really made sure everything on our trip ran seamlessly. We’ve had a wonderful time thanks to their hospitality and couldn’t have asked for more attentive and fun hosts!

Lily Hipple Walsh - April, 2022

Always a pleasure to return with Ski Basics. James has been an excellent lead in prepping staff, accommodating requests and is generally a great friendly personality. Matt especially has gone above and beyond this week. He’s been prepared without being asked to meet the needs of every guest, has been interesting and great company, and seemed to genuinely value our time. Michelle has been an incredible cook, and a brilliant host keeping everything ready, clean and tidy before we ever realised there was any mess. All the Ski Basic staff doing transfers have been great friendly chatters, and the only blip was the wait Friday morning for the lift to the slopes, and it was immediately apologised for and not even a proper concern. Thanks for a lovely week!

Simon Roys - March, 2022

Miri and Zack have been fantastic, excellent service and friendly rapport. The kids loved them! Miri’s cooking was exceptional, such tasty dishes delivered with grace and apparent ease, and her cakes were a real treat. The homemade quality and taste but such variety. Particularly appreciated the red velvet cake on Valentine’s Day, a favourite requested by the children and beautifully delivered! Cami the Caterpillar will always be remembered too. Zack couldn’t have been more helpful! His local knowledge and experience was so useful. Nothing was ever too much trouble, a real asset to your team. He was also great with the kids, excellent sense of humour. Both were so good at fitting in with our family feel, joining chat and fun when appropriate, and very easy to have around. Thank you both. Dainora, Matt and Finnton were also very friendly, living up to the Ski Basics general impression of good service and easiness. Overall, wouldn’t hesitate to recommend Ski Basics and may well be back! Thank you all.

Rachel Beatton - February, 2022

Ugne is a fantastic cook! We truly enjoyed our stay and hope to book again with you next year. Tilly is brilliant and communicated in a professional and efficient manner. Amelia gave us some great tips about the heated Legends chairlift and some of her favourite runs! Thank you again and have a great end to the season.

Jessica Wong - February, 2022

Having experienced chalet board in the 3 Valleys before with other providers and thinking that was what excellence was, it’s fair to say I was wrong. The service from Ski Basics has been second to none and our time in Chalet Victoire was exceptional from start to finish. Chef Miri produced fantastic meals which exceeded expectations at every sitting whilst supported by Zac to make sure our stay was perfect. Both have conducted themselves in a manner which Ski Basics should be proud of, nothing was a problem at all to this professional and courteous team. Chalet Victoire is a beautiful property and perfectly located close to the golf lift in Meribel Village. The plentiful selection of drinks were all of a good standard and we genuinely wanted for nothing. It's with a heavy heart that my family will say goodbye to our hosts, the Chalet , the Ski Basics team and the 3 Valleys. Best time ever - thank you Ski Basics we will be back!

Kevin McGill - January, 2022

An amazing group of people that work together in so many different ways to ensure everything and every detail is catered for.

William Pitt - January, 2022

All staff were extremely friendly and helpful. Katie and Charlie provided an excellent service which was over and above what was expected. They seemed to be one step ahead and anticipated our needs so we rarely had to ask for anything. The food was also excellent and well presented. We would not hesitate to return to Chalet Chamois. Our grateful thanks to all.

Sue Kaszubouski - January, 2022

Another year with Ski Basics and another great holiday. All booked for next year and looking forward to it already. The hosts this year were exceptional. You can really tell that Ski Basics has a strong culture amongst its staff and that it tries very hard to find the right people who uphold its culture and brand. Not an easy job. Well done.

Jonathan Simms - April, 2019

Fabulous holiday, accommodation fantastic, staff friendly and helpful. Would highly recommend.

Penelope Mceachran - February, 2019

Attention to detail and friendliness of all staff made our holiday. Alex Ellie and Libby. We’ve never been looked after better. We’re very proud of you and sad to say goodbye. Best wishes for the future.

Gary Ralph - February, 2019

As always we had a great stay. Hope and Georgina were fabulous, looked after us so well, they are a credit to you. We'll be back again next year.

Claire Tozer - January, 2019

A lovely chalet, and our host cooked incredibly well. Really impressed by the flexibility and friendliness of all the Ski Basics staff.

Michael Peach - March, 2019

Would highly recommend Ski Basics and will be shouting from the roof tops how amazing our hosts were! Chalet in a great location. Drivers friendly flexible and oh so helpful. Just perfect really - what a fabulous bunch of staff you have, a real credit to your organisation. Well done! Happy staff equals happy customers... Your staff are so well looked after and that reflects and is felt by your customers. Keep up the good work!

Jacqueline Wilkea - January 28, 2018

Ski Basics was amazing value for money. Thanks for an amazing holiday, one week on and we are all still talking about it and definitely have a case of the post-holiday blues!

James Legge - February 4, 2018

This is the third time of holidaying with Ski Basics. I think the overall experience is fabulous. The accommodation is great, very comfortable and kept to an exceptionally high standard. The one thing that sets your company apart is your staff. From the moment Alex came to greet us staggering up the path with our cases after our delayed flight, I knew we were in for a fabulous week.

Claire Bennett - March 4, 2018

Nothing about the experience can be attributed to being remotely “Basics”. This was the first time I have done a catered ski break, thinking it would be far too cost prohibitive, or a bit slapdash to enjoy properly. Ski Basics provide a superb example of exactly why you should consider a catered ski break; with or without kids; the attention to detail was excellent in every aspect, and I will certainly be booking again. Thank you.

James Tossell - February 4, 2018

This is the first time I have been on a catered ski holiday. I cannot speak highly of your company. As you can see from my comments I have been impressed with the service from booking to the time spent in the chalet and the services of drivers etc. I shall definitely recommend you to others.

Lesley Forrest - January 7, 2018

I would have no hesitation in using Ski Basics again. I'm already recommending it to my friends. Everything about it was first class. My experiences with Cheryl in the UK office were phenomenal customer service, nothing was a problem. I'm involved in the recruitment business and I was thinking to my myself how you've done an incredible job hiring such great people when I can appreciate it isn't easy, but your staff make Ski Basics the superb product that it is. You need to change your brand, it's Ski Luxury!

Stephen Flannagan - March 4, 2017

I've been skiing for 15 years and I think this was the best holiday yet! The combination of great snow, sunshine and a good fun group were important factors. But Chalet Bouquetin and our fabulous hosts, Joe & Kath, made it just superb. Definitely recommending it to our friends and hope to be back next year!

Kathy O’Donnell - February 25, 2017

Was so impressed with all the staff across the board from the high standard of the meals (adult and kids) to mini bus service to ski route planning night before to home delivery of beer... the list goes on.

Suzanne Mcilduff - February 11, 2017

That was our 5th time using Ski Basics and we can't fault the level of service, standard of chalets and value for money. We have tried in the past to go self-catering and I truly believe that when all is factored in, it works out more expensive than using the Ski Basics catered package - this is one of the reasons we return to Ski Basics when we come to the 3 valleys.

Andrew Trott - February 25, 2017

Outstanding, as I've said about 4 times before! The location of the chalet was excellent, just 2 minutes from the lift and all the staff were excellent and really helped our group have a great holiday. Nothing seemed too much hassle for anyone.

Thomas Reid - January 28, 2017

I have been most impressed with Ski Basics from start to finish. Organising a family party of twelve plus a baby, travelling by three different routes was not simple - everyone's needs were different. However, Cheryl in the UK office tackled all requests and alterations in her stride, with friendliness and a "nothing is too much trouble" attitude. I can't imagine better chalet hosts - Davina and Rebecca made a great team and again, nothing was too much trouble. The chalet was delightful - spacious, quirky, and overall, well furnished. Walking into town was easy and took approximately 10 minutes, but the personal minibus service to and from the slopes was brilliant.

Jane Straker - March 26, 2016

Already booking same chalet for next year! We had such a great time and loved the ease and location of Chalet Victoire. Our hosts were lovely and the chalet is gorgeous. Being able to book our own flights and transfer meant the whole holiday worked like clockwork. Meribel Village is an absolute delight. See you next year.

Beth Wakefield - March 26, 2016

We love Meribel and the range of skiing that it provides. It caters for the range of skiiers amongst us and gives us all the flexibility and choice to explore and ski in the different valleys. Ski Basics has provided us with an excellent chalet that was a perfect base for the week's activities. Chloe and Rowan made us feel very comfortable and welcome - part of 'their' family. We couldn't have wished for a better experience. Thank you so much!

Linda Bryne - January 23, 2016

The best catered experience I've had in years.

Kit Blatt - March 5, 2016

Ski Basics provide an unbeatable service for the price which Is why I have been for the last three consecutive years and plan to keep visiting for many more years! As organizer I know that I can completely rely on the service being beyond helpful and friendly and the quality of food great. Thank you all for another wonderful year holidaying with you!

Francesca Hall - January 9, 2016

Put simply, I would just like to thank every single member of the Ski Basics team that helped with our holiday. It's one of the most professional services that I've ever come across from start to finish and I'm highly impressed all around. I've been recommending the firm highly to many people, although not too many people as I don't want them to book all the chalets up so I cannot go. All aspects of the booking were crystal clear, and there was so much information up front that pretty much every single one of my questions was answered without any digging at all. I'll certainly be booking with Ski Basics again, and the sooner the better in my eyes. I had two trips with them this year, and I would certainly do the same again next year.

Ben Hicks - February 20, 2016

The Ski Basics team were excellent. Communication was great - from Cheryl in the Bath office, to Nicky the chalet manager and all the team in the chalet - nothing was too much trouble. Some of our comments from last year had been acted on - better Wi-Fi / additional seating. All in all, we had a great time.

Wendy Hughes - March 5, 2016

We keep coming back to Meribel simply because of Ski Basics!! The chalets are lovely but it's the people who really make the difference. Easily contactable, extremely helpful and all round excellent service. Brilliant holiday and would highly recommend ski basics to anyone!

Ski Basics' guest - January 30, 2016

Would you please pass our thanks to Dave, Jo (and Gemma) for helping to make an outstanding holiday. I understand you do the selection of staff yourselves, and in 4 years of holidaying with you I have yet to meet one of your staff who's anything other than a credit to your organisation. The quality of staff is what makes or breaks a holiday like this, and you're clearly getting it right, so thank you.

Charlie Barwick - February 27, 2016

Fantastic holiday, would definitely come again. Thankyou for making my first ski holiday wonderful!

Zoe Plant - December 9, 2015