Client feedback

What people have said about Ski Basics

At Ski Basics we love to hear what people have thought about their holiday with us.

We believe that listening to our clients and integrating their feedback is key to our success and sustaining our impeccably high standard of service. If you would like to offer your feedback, please contact us.

Below is just a selection of our most recent testimonials.

Really great holiday and Ski Basics made everything so easy. Easily the best ski/chalet company we have used. Most chalets already booked up for next year so please please get some more so we can use you again next season!

Sabina Bennett - April 1, 2017

Amazing holiday - very well organised and extremely helpful. The chalet was beautiful and in the best location. We thoroughly enjoyed our time in Meribel.

Kathryn Tesch - March 18, 2017

Another fabulous holiday you've really spoiled us and we had the most amazing time. Sam, Scott and Sara are brilliant at what they do and are a real asset to your business! We would love to see them all next year. Thank you for another fab holiday!

Natasha Douglas - March 18, 2017

This was my 13th ski trip and I can safely say that this was the best one I've been on, thanks to all the team for a week to remember.

Alex Moffatt - March 11, 2017

Thank you for another wonderful Ski Basics experience. This was my 3rd time and have already booked a 4th. Great work team!

Sam Keenes - March 11, 2017

Before we came out for my second Ski Basics trip, I had already been in touch with them and have booked for next year. Trying our 3rd chalet. My aim is to stay in every Ski Basics chalet in Meribel! I have never been disappointed with Ski Basics and all members of my group have been extremely happy with their holiday.

Kirsty Keenes - March 11, 2017

The level of service provided by Ski Basics from the booking process to the holiday itself has been second to none; the ease and friendliness of the service and attention to detail made our time in Meribel a really great experience. Thank you.

Philip Darkin - January 21, 2017

I cannot speak highly enough of the holiday and service provided by ski basics. The name really undersells the products and service that you get. I would definitely book ski basics again in the future. Price, chalet and hosts are great and has left me with a serious case of holiday blues!

Susan Bell - January 9, 2016

Brilliant from start to finish. I will be recommending Ski Basics without doubt.

Edward Abbott - March 5, 2016

As ever we have once again really enjoyed our holiday. People ask us why we always go back to the same place and the same company. But you make it difficult to go elsewhere.

Patricia McKellar - December 12, 2015

The best ski trip I have ever been on!

Tessa Maxwell - January 9, 2016

Website is so easy to use, the pictures of the Chalets are accurate and our Chalet hosts were the best I have ever had, could not say enough about how great they were. Would definitely use Ski Basics again and would recommend your company to anyone.

Rema Bullen - February 27, 2016

Absolutely loved it and would definitely return to Meribel and stay with Ski Basics. Many thanks for a superb holiday!

Hannah Innes - January 2, 2016

We have used Ski Basics for the last 12 years and every single time we have been so very highly impressed with the Company, the staff, the chalets and the service. We have no reason to ever come to Meribel and not consider Ski Basics as our very first choice. The chalets get better and better every year! The staff are always so welcoming, friendly, happy and efficient. The quality of the food is always outstanding, and you never ever go hungry and that is even with teenage boys in tow!

Jackie Burn - December 9, 2015

Fantastic holiday, would definitely come again. Thankyou for making my first ski holiday wonderful!

Zoe Plant - December 9, 2015

Basic is in the name but certainly not by nature. It felt, first class from start to finish. What a great operation staffed by very competent and friendly people.

Martin Coyle - February 27, 2016

I can not speak highly enough of the holiday and service provided by ski basics. The name really undersells the products and service that you get. I would definitely book ski basics again in the future. price, chalet and hosts are great and has left me with a serious case of holiday blues!

Susan Bell - January 9, 2016

What encourages me about Ski Basics is that they are always keen to find anyway they can improve the holiday. Whether that is efficiently sorting out lifts in the morning, advice on what to do whilst there or finding more convenient ways to book ski's and transfers. I really enjoyed the holiday. The staff were amazing, the food was unreal, the weather and skiing conditions were absolutely perfect (cheers for sorting that out).

Peter Nichols - March 5, 2016

Ski basics service is excellent but beyond that everyone goes that extra mile, in every aspect, to make sure we can all relax and have that holiday we very much needed.

Colin Woodley - April 2, 2016

I would have no hesitation in using Ski Basics again. I'm already recommending it to my friends. Everything about it was first class. My experiences with Cheryl in the UK office were phenomenal customer service, nothing was a problem. I'm involved in the recruitment business and I was thinking to my myself how you've done an incredible job hiring such great people when I can appreciate it isn't easy, but your staff make Ski Basics the superb product that it is. You need to change your brand, it's Ski Luxury!

Stephen Flannagan - March 4, 2017

I've been skiing for 15 years and I think this was the best holiday yet! The combination of great snow, sunshine and a good fun group were important factors. But Chalet Bouquetin and our fabulous hosts, Joe & Kath, made it just superb. Definitely recommending it to our friends and hope to be back next year!

Kathy O’Donnell - February 25, 2017

Was so impressed with all the staff across the board from the high standard of the meals (adult and kids) to mini bus service to ski route planning night before to home delivery of beer... the list goes on.

Suzanne Mcilduff - February 11, 2017

That was our 5th time using Ski Basics and we can't fault the level of service, standard of chalets and value for money. We have tried in the past to go self-catering and I truly believe that when all is factored in, it works out more expensive than using the Ski Basics catered package - this is one of the reasons we return to Ski Basics when we come to the 3 valleys.

Andrew Trott - February 25, 2017

Outstanding, as I've said about 4 times before! The location of the chalet was excellent, just 2 minutes from the lift and all the staff were excellent and really helped our group have a great holiday. Nothing seemed too much hassle for anyone.

Thomas Reid - January 28, 2017

I have been most impressed with Ski Basics from start to finish. Organising a family party of twelve plus a baby, travelling by three different routes was not simple - everyone's needs were different. However, Cheryl in the UK office tackled all requests and alterations in her stride, with friendliness and a "nothing is too much trouble" attitude. I can't imagine better chalet hosts - Davina and Rebecca made a great team and again, nothing was too much trouble. The chalet was delightful - spacious, quirky, and overall, well furnished. Walking into town was easy and took approximately 10 minutes, but the personal minibus service to and from the slopes was brilliant.

Jane Straker - March 26, 2016

The best catered experience I've had in years.

Kit Blatt - March 5, 2016

Already booking same chalet for next year! We had such a great time and loved the ease and location of Chalet Victoire. Our hosts were lovely and the chalet is gorgeous. Being able to book our own flights and transfer meant the whole holiday worked like clockwork. Meribel Village is an absolute delight. See you next year.

Beth Wakefield - March 26, 2016

We love Meribel and the range of skiing that it provides. It caters for the range of skiiers amongst us and gives us all the flexibility and choice to explore and ski in the different valleys. Ski Basics has provided us with an excellent chalet that was a perfect base for the week's activities. Chloe and Rowan made us feel very comfortable and welcome - part of 'their' family. We couldn't have wished for a better experience. Thank you so much!

Linda Bryne - January 23, 2016

Ski Basics provide an unbeatable service for the price which Is why I have been for the last three consecutive years and plan to keep visiting for many more years! As organizer I know that I can completely rely on the service being beyond helpful and friendly and the quality of food great. Thank you all for another wonderful year holidaying with you!

Francesca Hall - January 9, 2016

Put simply, I would just like to thank every single member of the Ski Basics team that helped with our holiday. It's one of the most professional services that I've ever come across from start to finish and I'm highly impressed all around. I've been recommending the firm highly to many people, although not too many people as I don't want them to book all the chalets up so I cannot go. All aspects of the booking were crystal clear, and there was so much information up front that pretty much every single one of my questions was answered without any digging at all. I'll certainly be booking with Ski Basics again, and the sooner the better in my eyes. I had two trips with them this year, and I would certainly do the same again next year.

Ben Hicks - February 20, 2016

The Ski Basics team were excellent. Communication was great - from Cheryl in the Bath office, to Nicky the chalet manager and all the team in the chalet - nothing was too much trouble. Some of our comments from last year had been acted on - better Wi-Fi / additional seating. All in all, we had a great time.

Wendy Hughes - March 5, 2016

We keep coming back to Meribel simply because of Ski Basics!! The chalets are lovely but it's the people who really make the difference. Easily contactable, extremely helpful and all round excellent service. Brilliant holiday and would highly recommend ski basics to anyone!

Ski Basics' guest - January 30, 2016

Would you please pass our thanks to Dave, Jo (and Gemma) for helping to make an outstanding holiday. I understand you do the selection of staff yourselves, and in 4 years of holidaying with you I have yet to meet one of your staff who's anything other than a credit to your organisation. The quality of staff is what makes or breaks a holiday like this, and you're clearly getting it right, so thank you.

Charlie Barwick - February 27, 2016